Accessing your student account at the universities of Lille is an essential procedure for new enrollees. Upon admission, students receive a unique identifier and a temporary password, often sent via email. This information allows them to log into the university’s digital work environment (ENT).
Once on the ENT platform, it is recommended to immediately change the temporary password for security reasons. This interface provides access to a multitude of services, such as course registrations, timetables, exam results, and online bibliographic resources.
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Steps to log into your student account at the University of Lille
To log into your student account at the University of Lille, follow these steps:
1. Obtain your identifier and password: Upon your admission, the University of Lille sends you an identifier and a temporary password via email. This information is necessary to access ENT Lille.
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2. Log into ENT Lille: Go to the ENT Lille platform. Enter your identifier and temporary password to access your account.
3. Change your password: For security reasons, immediately change your temporary password. Choose a complex password to protect your personal information.
4. Access available services: Once logged in, you will have access to a multitude of services:
- Course registrations
- Timetables
- Exam results
- Online bibliographic resources
The University of Lille also uses several applications and services to facilitate student life. Among them, UlillGO, funded by the French Ministry of Higher Education, Research and Innovation, allows students to manage their daily activities. The Next Cloud platform offers a secure online storage space, while Zimbra is used for communications via the university email address.
For any questions or connection issues, the SOGO Lille service is available to assist you. Do not hesitate to contact the technical support of the University of Lille for any additional help.
Solutions for connection issues
Students and staff at the University of Lille may encounter difficulties when connecting to ENT Lille. Here are some solutions to overcome these obstacles:
Password reset
In case you forget or lose your password, follow these steps:
- Access the password reset page on ENT Lille.
- Enter your identifier and the associated university email address.
- A reset link will be sent to you via email.
- Follow the instructions in the email to create a new password.
Technical assistance
For more complex issues, contact the technical support of the University of Lille:
- Email the dedicated technical support address.
- Call the hotline available during office hours.
- Visit the office of the Information Systems Department at the Moulins Campus.
The Deputy Director of International Mobility, Camille Masse, often coordinates these efforts to ensure prompt and effective assistance.
Using the public digital space
In case of persistent issues, use the public digital spaces located on the university campuses. Accessible workstations allow you to connect to ENT Lille and access the necessary resources. Technical assistants are also available to help users resolve their connection problems.